Frank Stellato

Contact Information: Frank Stellato, 416-553-9547, frank@stellato.ca, Web site: www.Stellato.ca

Career Objective:

Managing staff and/or projects in a complex IT environment. Collaboration with senior management and project teams to optimize IT processes and investments. Direct large-scale projects, integrating customized development and vendor packages. Employ my skills in the latest IT concepts and technologies for client/server and WEB based systems, software development, process improvement and business systems re-engineering, to improve productivity, resource utilization and reduced costs. Willing and able to travel or relocate for the right opportunity.

Professional skills:

Experienced Information Technology professional, with significant achievements in fast paced, complex multi-disciplined IT environments. Extensive knowledge and experience with multi-million dollar ERP, DRP and projects in Financial, Payroll/Benefits, HR systems, Energy and Utility sector, and in Supply Chain, Distribution, Warehousing, Transportation and Retail systems and procedures. Proven record of accomplishment in leading IT professionals through PMLC and SDLC, utilizing advanced technology to solve complex business problems through IT.

Employment Experience:

Mar 2006 – Current – Frank Stellato & Associates

Consulting services for IT and business related to IT services, projects and project management. Focused and targeting, Retail and Wholesale services, specializing in replenishment, supply chain, distribution and inventory management. Also experienced in finance, payroll, benefits and other administrative systems and projects include highly technical infrastructure and software application upgrade projects.

President

Managing 4 million dollars in project resources and staff to ensure the effective delivery of services to the client, their business and ensuring effective use of IT resources.

Key Accomplishments:

v Facilitate the development of 2007 IT project Plans, Budgets and projects for the Supply Chain Professional Serves staff, Results: Comprehensive approach and plan for IT supply Chain and Retail projects for 2007.

v Directed the installation of a software and hardware at client sites for a large complex Infrastructure project, Executive manager for several key Supply Chain projects such as FRID, Voice Picking, E3 Replenishment system and Vendor profitability system. Results: Projects completed on time and under budget.

Mar 2005 – Feb 2006 - Active Intelligence Inc./DS Retail Systems

Active Intelligence is a retail industry consulting company, specializing in the implementation and integration of Retek/Oracle and Retail Directions Retail Merchandising System and Store Merchandising Systems.

Engagement Manager

Executive project manager; develop and implement business and project strategies for Retek - Oracle Retail and Retail Directions retail systems clients; direct and manage several retail integration projects several clients locations throughout north America, consult with retail clients on business and retail industry.

Responsibilities Included:

v Define retail consulting, training and IT integration services for retail clients,

v Mange and lead the efforts of several project teams and ensure quality delivery of integration services,

v Working very closely with Sales and Marketing to prepare RFP responses, define services offerings and agreements for consulting services,

v Working closely and reporting directly to the CEO and President of the company to plan strategy and quantify business opportunities,

v Responsible for organization, negotiating and delivery of service contracts and agreements.

Key Accomplishments:

v Plan, Define and Implement a service delivery methodology for the Professional Serves staff, Results: Improved responsiveness to client, increased margin and profitability.

v Directed the installation of a software and hardware at client sites. Results: The client is a reference account.

Dec 1999 – Aug 2004 - Indus International, Atlanta, GA

Indus, formerly SCT Utility Systems, an international leader in the Utility software business, based in the USA, is the provider of Customer Information System (CIS) and Enterprise Asset Management (EAM) software for more than 300,000 users in 40 countries, servicing Water, Electrical and Gas companies.

Director of Professional Services and Canadian Account Manager

As Director and Account Manager, provide leadership to a staff of 40 to 45 IT professionals and support clients throughout Canada and the US. Collaborating with company and client senior management, to plan, budget and deliver IT services to satisfy the business requirements of many high profile companies throughout North America.

Responsibilities:

· Managing a $6 to $7 million budget in services from Canadian CRM/CIS and EAM Utility clients,

· Planned project resource requirements;

· Monitor client satisfaction;

· Monitor profitability of services delivered;

· Write and execute business plans;

· Supply leadership to staff and projects;

· Build strategic alliances and partnerships.

· Maintain internal infrastructure such as network, phone and office systems.

· Leading a multi-disciplined team of 40 to 45 IT staff.

Key Accomplishments:

· Directed, planned, budgeted and administered professional services staff and operations for the Canadian unit of the company. Developed tactical and strategic plans, staffing and implementation processes for CIS, EAM and CRM systems. Supported strategic business development, working closely with; company executives, senior management, sale’s staff, and operations management. Results: Reduced project costs by 25%, increase margin by 5% and consistently maintained a 78% utilizations rate.

· Toronto Hydro, led the development, QA testing and implementation of the CIS and billing solution. Organized the project by collecting requirements, working with the Business Managers and IT Managers at the client site. Assisted the sales in the pre-sales activities and successfully earned the contract. Prepare the Project Plan using MS Project and the budget. Recruit up to 45 team members, Indus and contractors, for the customization using COBOL. Monitor the requirements as the government moved to a fixed market. Sustained the relationship with the client, managed scope creep and monitored the project team through a project manager. Results: Delivered this project on time and on budget, the client is a reference account for Indus.

· Launched the first outsourcing project for Indus for the Chicago Water Department to support and upgrade the Banner product and integrate to financials and purchasing systems on an AIX/Windows/Oracle backend platform. Results: This contract was renewed based on customer satisfaction.

· Turned the EMERA relationship around, this is the holding company for Nova Scotia Power and Bangor Hydro, from a client that was withholding payment to a reference account today. Met with the Directors and VP's to evaluate the outstanding problems and identified 18 issues. Led a team and completed the corrections ahead of schedule in 4 months. Results: The client is now a reference account for Indus.

Mar 1999 – NoV 1999 - IBM Global Services, Toronto, On., Canada

Leader in Information, Business System’s consulting, computer equipment implementation, support and related services.

Principal, Canadian Retail/Distribution Industry

Executive project manager; develop and implement business strategy for Retail and Distribution industry clients; direct and manage several retail point-of-sale projects at several clients locations, consult with retail clients on business and industry trends in the retail sector.

Responsibilities Included:

· Work with retail clients to define and deliver consulting and IT project services,

· Lead the efforts of several project teams and ensure quality delivery of IBM service departments,

· Work with Sales, Marketing and Services Managers to plan, sell and delivery IT consulting services,

· Worked with senior IBM management to quantify business opportunities,

· Represent IBM Global Services at large Retail account locations,

· Responsible for organization, negotiating and delivery of service contracts and agreements.

Key Accomplishments:

· Project Manager; developed and implemented business strategy for Retail and Distribution industry clients (LCBO, Sears, Eaton’s, Loblaws). Results: Improved responsiveness to client, increased profitability.

· Directed the installation of an IBM POS system at the LCBO, this including hardware and software for 85 retail outlets. Results: The client is a reference account for IBM.

· Promote and deliver more effective services of IBM Global Services staff and project teams.

Feb 1998 – Feb 1999 - Oshawa Group, Toronto, On., Canada

Second largest Food Retail/Wholesaler in Canada, was purchased by Sobey’s late in 1998.

Director, Project Management Office

Reporting to CIO provided direct leadership to an IT process and a financial manager. Provide leadership, overseeing activities; organize projects, and coaching the efforts of 12 Project Managers, 4 Managers and 10 Director of the National IT matrix department for a $250M project. Lead the efforts of consolidating resources requirements, project plans and review project status.

Responsibilities Included:

· Design and set-up Project Management Office to organize and track a $250M project,

· Evaluate, select and implement project management, development and package implementation methodologies.

· Develop and implement a project tracking and budgeting process; development and project management standards;

· Implement a change management processes and QA testing for IT professionals and outsourcing vendor,

· Develop and execute a communications strategy;

· Conduct weekly project review session;

· Report on resource utilization and project budgets on a monthly basis to CIO and company executive team,

· Mediate inter-project and intra-department issues,

· Coach and mentor manager, directors and project managers on project methodologies.

Key Accomplishments:

· Developed and implemented a communications strategy, for the information technology vision, strategies, objectives and status in a monthly IT Newsletter. Reported directly to the CIO and served as the primary corporate spokesperson for IT. Ensured timely and effective communications of budgets, schedules, performance standards and status, for a $250 million IT consolidation projects. Identified process improvements, key design objectives, implementation strategy for measurement of results. Results: Improved IT performance, efficiency and reduced costs.

· Successfully evaluated and implemented methodologies for Project Management, customized development projects, and Vendor package implementation process. Results: Standardization of IT processes, better understanding of project deliverables for all IT projects.

· Implemented a Project and Project Management tracking process. Results: Improved control of projects and PM delivery process.

Aug 1980 – Jan 1998 - Loblaw companies Limited, Toronto On., Canada

Loblaw Companies Limited is Canada’s largest food distributor and a leading provider of general merchandise products and services. Doing business under several retail banners such as Fortinos, Zehrs, Provigo and NoFrills. Some 130,000 full-time and part-time employees execute its business strategy in more than 1,000 corporate and franchised stores from coast to coast.

Senior Development Manager

Managed several IT Development areas with Loblaws, I managed several IT applications areas and staff such as Distribution, Finance, HR/Payroll/Benefits, Logistics, Transportation, Retail Billing, Buying and merchandising, EDI, Order and Sales Forecasting systems.

Responsibilities Included:

· Plan, manage and budget a national staff of 40-125 IT professionals and $6 to $8 million budget in projects annually,

· Direct several IT projects and project managers concurrently,

· Establish and negotiate outsourcing parameters and agreements,

· Coordinate and harmonize business requirements of operating departments and corporate groups to leveraged IT investment,

· Research and implement development and implementation standards and technologies;

· Align IT strategic direction and business requirements,

· Concurrent research, development and implementation of several systems.

Key Accomplishments:

· Organized, lead and directed a team of 125 IT professionals through design, development, and implementation of Information Systems for the consolidation of two business units of company. Collaborated with senior IT and business management to translate corporate and functional business objectives into Information Technology tactical business and system development plans. Results: Reduced redundant systems and processes over two years, netted an over all savings of $2 million annually after the second year of operation.

· Research, evaluation, and select ERP, DRP and other corporate wide software. Lead the efforts of project team in planning and delivering IT services for corporate clients and departments. Concurrent management and integration of several major corporate projects including Peoplesoft Payroll/Benefits/HR and Peoplesoft Financial systems, Results: reduced the number of redundant systems.

· Coached, facilitated and mentored project managers and IT staff through project management and improvement initiatives. Designed and implemented a resource planning model, consisting of a project planning process, education tracking, evaluation and training programs. Monitored results to ensure effective use of the process. Results: Improved IT resource utilization from 70% to a three-year average of 79%, within eighteen months of implementation.

· Designed, planned and facilitated the set-up and implementation of a comprehensive IT Disaster Recovery or Contingency plan. This involved understanding, adapting and integrating relevant technology and business knowledge and priorities into one seamless plan, executed twice annually by 18 to 24 staff.
Results: Recovered all critical applications within 48 hours of a simulated disaster.

Education:

· 1972 - Graduate of Ryerson University, 3-year Business Administration, majored in Business Computer Systems.

· 1982 - Cornell University – Food Merchandising Certificate program

· 1982 - Cornell University - General Accounting Certificate

· 1991 – CCG School of Management – Business Management Certificate Program.

· 1998 - Dale Carnegie Human Factors Certificate Program

· 2004 – Enrolled at Ryerson University, Undergraduate Bachelor of Commerce program with a major in Human Resource Management Professional (CHRP) on a part-time basis.

· Project Management Education

o 2005 Enrolled in PMI Certification with the Project Management Institute)

o 1998,2000,2002 - Microsoft Project 98, 2000, 2002(enterprise)

o 1998 - META Group IT Performance Engineering and Measurement Strategy

o 1998 - Oracle - Project Management Methodology, Custom Development Methodology, Vendor Package Implementation Methodology

o 1996 - York University - Reducing Cycle Time

o 1990 - DMR - Project Management Methodology

o 1988 - DMR - Contingency/Disaster Recovery Planning